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The Molecular Club™ Points Program

Terms and Conditions

Before you continue please note, if you purchase through a DNA Genotek distributor/reseller, click here for the program that is applicable to you.

Join our loyalty program and be rewarded for using DNA Genotek products

Enjoy 125 bonus points now – just for signing up
Earn 5 points for every kit you purchase
Receive one free kit for every 125 points you redeem

Earn additional points when you:

  • refer a peer
  • publish a paper
  • provide a testimonial about our products
  • write a blog article or
  • do a presentation about your work with our kits

Eligible Kits include:

Oragene•DNA Oragene•DISCOVER OMNIgene ORAcollect
for Pediatrics





Program Overview

The Molecular Club™ Points Program (the “ Molecular Club”) is part of a customer appreciation program offered by DNA Genotek Inc. (“DNA Genotek”, “us”, “our” or “we”) to customers of DNA Genotek. The Program allows persons who have completed the membership enrollment steps in accordance with the Terms and Conditions and who have been issued a confirmation email (the “Program Members” or “Members”) to collect Molecular Club points when making purchases from DNA Genotek (“Eligible Purchases”), and to redeem Molecular Club points for free products or rebates offered by DNA Genotek from time to time. Members acquire no vested right or entitlement to the continued availability of any particular reward or benefit, or redemption level.

Enrollment in the Program Membership

Membership is free and no initial purchase is required in order to become a Member.

Eligibility: To enroll, you must conduct genetic or microbiome based research and purchase directly from DNA Genotek. Purchases made through a distributor are not eligible for the program. At a minimum, you must provide your first name, last name, a valid email address, your institution name and agree to allow us to contact you by email. You may also be asked to provide data such as type of research you conduct, country in which you reside, what sample types you collect and what type of educational content you would like to receive. Only one Molecular Club Account is permitted per person.

To become a Member, contact a DNA Genotek representative or visit www.dnagenotek.com/ROW/molecularclub and complete the online form. To become a valid Member, you must complete the enrollment process by providing complete and accurate information and indicating your acceptance of these Terms and Conditions.

After completion, you will receive a welcome email. Membership may be revoked at any time by DNA Genotek in the event of breach of the Terms and Conditions of the Program by a Member, misuse or abuse of the Program by a Member, fraud, and/ or any other actions deemed by DNA Genotek to be contrary to the Program or the interests of its Members.

Membership benefits apply only to the individual Molecular Club Points Account holder. However Members within the same institution may pool their rewards in order to redeem for Eligible Product for a valid research project or evaluation.

You must advise us immediately of any changes of Personal Information (as defined herein) including name, address, and email address either by asking a DNA Genotek representative to update the information or by emailingpoints@dnagenotek.com. DNA Genotek shall not be liable for misdirected email or mail communications, including any notices under these Terms and Conditions or any consequences thereof where your Personal Information is inaccurate or no longer valid. If we believe that some of our records are inaccurate, we may contact you to verify our records. We reserve the right to cancel any Account for which we have incomplete or inaccurate Personal Information and all points redemptions on that Account may be blocked and any points awarded may be forfeited. The submission of false or fictitious Personal Information will result in all the Molecular Club points accumulated on an Account being forfeited.

DNA Genotek reserves the right to refuse issuance of an Account to any person who does not qualify or does not follow the prescribed enrollment procedures.

Molecular Club Points Program Membership is only available to academic researchers. Molecular Club Membership will not be available to corporations, businesses, charities, partnerships, enterprises, schools or anyone other than an individual, unless written approval is received in advance from DNA Genotek, in its sole discretion. Molecular Club points will not be awarded if in DNA Genotek’s reasonable opinion the products redeemed will be used for resale or commercial use and any Molecular Club points awarded on such purchases will be forfeited.

Collection of Molecular Club Points

To collect Molecular Club points following enrollment, you must make Eligible Purchases directly from DNA Genotek.

Molecular Club points will be awarded at the rate of 5 points for each Eligible Kit Purchased.

DNA Genotek may offer special promotions from time to time including additional Molecular Club points (“Molecular Club bonus points”) and/or other rewards. Such Molecular Club bonus points, once awarded, shall form part of the Member’s Molecular Club points balance (the Molecular Club points and bonus Molecular Club points are collectively referred to as “Molecular Club points”). Points awarded are subject to DNA Genotek’s approval.

Members may also inquire about their Molecular Club points balance by contacting their DNA Genotek representative or by submitting a request form online here.

DNA Genotek’s standard Return/Exchange Policy applies. In the event of a return/exchange of any Eligible Kit Purchase, Molecular Club points will be deducted automatically from the Account that was used for the Eligible Kit Purchased. Upon the return and/or exchange of DNA Genotek products awarded through the redemption of Molecular Club points, all redeemed Molecular Club points will be added back to the Member Account upon DNA Genotek receipt of the returned product provided the product is in the same condition as when it was initially sent to the Member.

Molecular Club points may be transferred with explicit written consent from one Member to another in the same institution. Members may request a transfer of Molecular Club points through their DNA Genotek representative or through this link. An email will be sent to update whether the transfer request was accepted or denied.

Upon the death of a Member, the Member’s Account will be closed and any Molecular Club points in the Account will be forfeited.

If a Member is not active for 18 consecutive calendar months the Membership will be deemed inactive and all accumulated Molecular Club points will be forfeited.

Assignment and Redemption of Points

Members must actively join the Molecular Club program and agree to all terms and conditions atwww.dnagenotek.com/ROW/molecularclub before any points can be redeemed or awarded. The email address used at the point of sign-up must be the same email on the customer’s Account that DNA Genotek has on file.

Molecular Club points may be redeemed for rewards consisting of a predetermined number of Eligible Kits Purchased directly from DNA Genotek, in accordance with the Molecular Club points redemption schedule in force on the date when the Molecular Club points are redeemed by the Member (“Redemption Transaction”).

Kits obtained through redeemed points cannot be used for any clinical application where the user would be reimbursed.

Redemption rate is one free Eligible Kit for every 125 points earned


A Molecular Club Member that previously purchased:

  • 25 kits is now eligible to receive 1 free kit on their next order
  • 200 kits is now eligible to receive 8 free kits on their next order

There is a maximum number of Molecular Club points that may be redeemed in any single Redemption Transaction. Based on the example above the maximum that a Member can redeem in any single Redemption Transaction is 6,250 Molecular Club points or 50 kits. Points will not be awarded for kits ordered through a Redemption Transaction.

Products Eligible for Molecular Club points redemption will be posted at www.dnagenotek.com/ROW/molecularclub and are updated on a periodic basis.

DNA Genotek will not be liable or responsible in any manner for any tax consequences or any charge imposed by or with the authority of any government, which may flow from any participation in the Molecular Club Points Program.

Molecular Club points have no cash value and are not exchangeable for cash.

The accumulation of Molecular Club points does not entitle the Program Members to any vested rights, and DNA Genotek does not guarantee in any way the continued availability of any reward, redemption level, rebate or any other benefit.


For the most current version of the DNA Genotek Privacy Policy please seehttp://www.dnagenotek.com/ROW/company/privacy.html

General Information

The Molecular Club Points Program may be terminated at any time and for any reason by DNA Genotek.

DNA Genotek will provide notice by e-mail to the Program Members, at least thirty (30) days before the Termination Date of the Molecular Club Points Program. In this case, all Molecular Club points collected by Members will be redeemable for a minimum of sixty (60) days after the Termination Date; OR b) The Member notifies DNA Genotek that it no longer wishes to be a Member.

A Member may contact DNA Genotek regarding The Molecular Club Points Program by email at points@dnagenotek.com, by posted mail at 3000 - 500 Palladium Drive, Ottawa, ON, Canada K2V 1C2 Attention: The Molecular Club Points Program, or by speaking to a DNA Genotek sales representative.

If DNA Genotek gives a Notice of Termination, it may, in its sole discretion, establish a replacement program.

If events beyond DNA Genotek’s control materially affect DNA Genotek’s ability to operate the Program, the Program may be suspended or terminated without notice.

Your acceptance of the Terms and Conditions on-line constitutes your agreement to all the Terms and Conditions of the Program.

Any abuse by a Member of the Program’s privileges, any failure by a Member to follow the Program’s Terms and Conditions, or any misrepresentation by a Member may subject the Member to expulsion from the Program, including forfeiture of all accumulated Molecular Club points.

Every effort has been made to ensure that the information herein is correct. DNA Genotek is not responsible for any errors or omissions in printed copies of these Terms and Conditions nor those published from time to time on its website.

These Terms and Conditions shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein. DNA Genotek has the final authority as to the interpretation of these Terms and Conditions and as to any other questions or disputes regarding the Program.

By participating in this Program, you agree that: (i) you will contact us directly and give us the opportunity to try to resolve any and all disputes before you take any action in court, or otherwise; (ii) any and all disputes, claims and causes of action arising out of or connected with the Program shall be resolved individually, without resort to any form of class action; (iii) any and all claims, judgments and awards shall in no event include legal fees; and (iv) under no circumstances will Member be permitted to obtain awards for, and Member hereby waives all rights to claim punitive, incidental and consequential damages and any other damages other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased.

In the event that any provision in these Terms and Conditions is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions.