1. How long have you been an SHI customer?
 
Less than one year
1 – 3 years
4 - 6 years
Over 7 years
Too long to remember!
I have yet to purchase from SHI
 
 
 
2. I am pleased with the SHI’s responsiveness.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
3. SHI understands - and is aligned with - my organization’s goals and needs.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
4. My interactions with SHI are highly professional.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
5. SHI’s catalog of products and services meets the needs of my organization.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
6. SHI delivers quotes, products and solutions with timeliness and accuracy.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
7. SHI’s pricing is always competitive.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
8. SHI provides an exceptional e-commerce experience.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
9. Overall, I am very satisfied with SHI.
 
5 - Strongly Agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly Disagree
 
 
 
10. Which SHI offering would you be most interested in learning more about in the near future?
(Hardware configuration, integration and full lifecycle services, IT Asset Management (including Software Asset Management solutions), Cloud Solutions (including Azure, AWS etc.), Mobility or Security)
 
 
 
 
Is there anything about your experience with SHI that you would like to add? Tell us below and include your name and contact information if you would like a reply from a member of SHI management.
 
 
 
 

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